Government of Punjab's

PGRS Cell 

Toll Free Number 1800-1800-0172

List of Complaints to be handle at PGRS Cell

• Water Supply

1.   Leakage Of Water

2.   Contaminated Water Being Supplied

3.   No Supply  /  Less Pressure

• Sewerage

1.   Blockage In Sewer Line /  Sewer Over Flow

2.   Sewer Manhole Cover Missing

3.   Manhole Raising Required(Due To Raised /Road Level)

• Strom Water Drainage

1.   Blockage Of Drain

2.   Water Logging

3.   Water Entered In  House During Rain

·         Solid Waste Management

1.      Non Lifting Of Garbage

2.      Non Sweeping Of Road

3.      Non Lifting Of Dead  Decomposed Animals

4.      Non Lifting Of Garbage Bin From Loading / Collection
5.  Stray Animals (Cows, Dogs)

• Road

1.      Potholes Not Filled /Repaired

2.      Road Gully  /  Jalli Broken

3.      Road Not Constructed/Upgraded

• Streetlights

1.   Non-Functioning Of Street Lights/High Mast Light

2.   Bulb/Led Of Street Light /Mast Light Broken

• Birth/Death

1.      Status Of New Registration Of Birth

2.      Status Regarding Issue Of Death Certificate

• Buildings And Property Tax

1.   Unauthorized Building Being Constructed

2.   Construction Material Lying On Road

3.   Property Tax/House Tax

• Parks

1.      No Maintenance Of Park

2.      Gardener Not Attending Park Regularly

3.      Congress Grass Cutting Required